Shipping and Returns


Please allow up to 5-7 business days for shipping and handling.

Please note that your order is not confirmed until you have received shipping details.

If there is an unreasonable purchase and return pattern, we may be obligated to restrict or refuse future purchases and returns from such customers.


Please contact us at with any questions.



 We do hope that you love your purchase from DRAMA but if you've changed your mind, no problem we are here to help! 


Online Return Policy

All items must be in original/unworn and undamaged condition with all original tags and labels attached.

If An Item is Not DRAMA CREATED- It may be received without tags 

Please note that your order is not confirmed until you have received shipping details.

We are not responsible for providing a return label. You may request a label for a fee of $9.95 Or you can create a label of your own.

We do not Refund Original Shipping Payment -even if you decide to return the product.


We are not responsible for returns that are lost, damaged or delayed in delivery.

Please note, the acceptance of a return for refund is at our sole discretion.

  • All full priced merchandise can be returned to us within 7 days of The 1st attempted delivery. 
  • Items that are discounted  are Final Sale and cannot be returned or exchanged.
  • All Items Purchased with A promo Code -ARE FINAL SALE 


In-store pickup orders fall under our in-store return policy: 7 days from purchase for Refund.


Return Process

Please be sure to read our Return Policies above.

Online returns must be shipped back to the store. Any in-store purchases will be eligible for return in store only.


Please send all Online returns to: 

    Drama NYC Plus 


    3121 Quentin Road 

   Brooklyn, NY 11234


All returns must include the original packing slip.

  • Items must be delivered at the provided address within 7 days of 1st attempted delivery for a full refund.
  • Items received after 10 days are final sale and will be shipped back to you.

Please allow 3-5 days from our receipt of your return for your refund to come through. 


We want you to receive the item you want as soon as possible! Therefore, in order to assure the availability of the desired item and to receive it more quickly, we recommend that you place a new order for the correct size/item you need and ship back (return, per the above information) the incorrect one.